Coast Dental Corporate Office at 5706 Benjamin Center Drive Suite 103 in Tampa, Florida

Customer Reviews about Coast Dental Corporate Office

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  I was overcharged by more than 200 dollars for a visit in February 2016 at the Lakeland Coast Dental on Socrum Loop. I was not informed of the overcharge, which resulted in a credit to my account. I wanted the money refunded to the credit card I paid with. Coast Dental would not allow me to get my money back at the Lakeland office, and I was told that Corporate would have to authorize a refund. This process would take 6-8 weeks, however, it took much longer than that. I had to call the Corporate Offices multiple times on multiple days to finally speak with someone. They eventually processed my refund, at the end of July 2016, after I spoke with two managers. Overall, I felt like I had to work to get my own money back. A problem I never would've had if it wasn't for their mistake of overcharging my credit card in the first place. I will never go to another Coast Dental because of this ordeal and I would strongly advise anyone to stay away, so something like this does not happen to you too.
  October 04, 2017

  by Ken Huston
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  I had appointment 10:00 yesterday a.m. to asses a bridge that broke within 4 years of getting it... ironic thing is that it is only warrantied for 4 years. After X-rays and the dentist providing me with a new dental plan... the dental assistant attempted to glue back on the temporary crown to hold me over. After several attempts at failing and hurting my mouth, she called in the dentist to do and the dentist said she did it incorrectly in front of me. Four hours later and missed work, the temporary bridge was glued back in. They did this so I would have time to consult with my insurance company, schedule an endodontist appt for a root canal and extract a tooth. Then after all of that... they wanting me back at Coastal to schedule to redo bridge. I’m not sure what to do at this point because I do not have the time to go back right now to get my bridge glued back into place after it lasted one day. I missing 3 teeth and have professional sales job. I paid $85.00 yesterday for this glued bridge and i expect to be refunded. You have my HSA debit card that you can refund the money back on to. I will give you a follow up call tomorrow.
  October 01, 2017

  by Johneen Nix
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  This company is horrible when it comes to billing. They mishandle patient claims, cause billing errors that result in collections and reports to credit bureau without contact the customer directly to inform of the mistakes that they made. This is the second time they have messed up my claims even when the first time I took a 2 year hiatus from this place and decided to give them another chance. Unfortunately I have no other options but to seek legal advice. This place doesn't even deserve 1 star!!!!
  March 21, 2017

  by Shan Brooks

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About Coast Dental Corporate Office in Tampa